Check Privacy Policy Around Wallet Records
Our Privacy Policy covers details you provide during account opening, including your phone number, login credentials, verification responses and messages sent to support. We also process transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account steps so we can match a wallet
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action with the right account. Device type, browser signals, approximate location and lobby activity may be recorded for access checks, fraud detection and service performance. We do not ask you to send wallet passwords through support. If you connect from Surabaya or elsewhere in Indonesia, the
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same policy applies, while access depends on local law. We retain records only for operational, security or legal needs, then remove or anonymise them according to our internal retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.